Nov 27, 2019
In a nutshell, psychological safety is about feeling safe to learn, contribute, and challenge the status quo without fear of being embarrassed or punished. Listen as Dr. Clark shares his wealth of knowledge on this topic.
[01:50] Dr. Clark’s background
[03:30] The background of psychological safety
[04:30] The basic definition of psychological safety
[06:07] Why is psychological safety important?
[06:40] Personal experiment with psychological safety
[08:07] What are some common causes of fear?
The four stages of psychological safety
[11:55] The first sign of psychological safety: Inclusion safety
[15:05] How to make people feel included?
[17:05] Stage two: Learner safety
[17:45] Stage three: Contributor safety
[18:35] Stage four: Challenger safety
[20:32] What’s something a leader might be doing that is undermining psychological safety
[22:12] What can an employee do? How to disagree.
[24:50] How to compete in a healthy way
[28:00] Intended audience
[29:20] How this relates to students
[32:00] A better way to view failure
[39:54] Parting thoughts
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